Change Management

So much about the world we work in has changed. And the changes keep coming faster, in new forms, and with increased impact on the workforce. Leaders need new capabilities and a new way of thinking to succeed.

Together, we can create the flexibility, agility, and resiliency your people need to thrive.

“Change is an opportunity to make a difference, to improve, and to grow. Whether your company needs to manage continuous, defined changes or navigate the uncertainty of complex transformation, your people are the most important part of the equation.”

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When companies understand how they need to adapt their products and services to remain competitive, they face an equal or even more significant challenge in determining how their culture and people will support the new business strategy.

Success is determined by the ability to translate external drivers and strategies into individual and organizational outcomes.

What is Change Management?

In an increasingly fluid business environment, companies must

continually anticipate, respond and adapt by developing leaders and employees with agile and aligned change management skills.

Change management is a process that aims to provide individuals with the knowledge and skills to help them adapt, respond, and lead organizational changes.

The Change Management Process?

Most people usually resist change. According to Forbes, 62% of people don’t like leaving their comfort zones. That’s why some employees may find themselves unsuccessful with the transition (even if those changes will benefit everyone).

Some individuals also go through a ‘change fatigue’ when they become unmotivated after too many changes. Management may roll out multiple initiatives a bit too early without thinking through. In the end, the plan becomes unsustainable, which eventually puts people’s efforts to waste.

When building a successful change management process, make sure to do the following:

      1. Consider the company culture
      2. Inform every level of employee
      3. Let everyone be involved
      4. Address individual differences
      5. Assess and adapt

Levels of Change Management

Changes happen in different phases. Here in LHH, we believe in providing scalable solutions that start from the employee to the employer.

Here are the three levels of change management that we consider when planning:

Individual Level

This level aims to address how a person copes up with changes successfully. It is often more emotionally-driven than the other levels and requires a more empathetic approach.

Organizational Level

This level refers to the structural changes that a team must go through. It relies on a neat & consistent workflow to effectively deliver good results.

Enterprise Level

This level refers to how businesses build their own culture and position themselves in an ever-changing, competitive environment.

LHH Change Management

LHH simplifies this journey by helping leaders unpack the most difficult transformation challenges into discrete and executable pieces

Our advisors bring insights based on research, data, and analytics to advise on critical factors like talent architecture, future skills and capabilities, culture, and the best approaches to leadership development.

Accelerate Change

Accelerate Change consists of two learning journeys, one for leaders, the other for employees. Each learning path includes up-front assessments, in-person or virtual workshops, post workshop application and capability development supported by coaching that helps support ongoing reinforcement, skill building and sustainability of the learning.


A multifaceted, scalable solution, ChangeMap for Managers is ready for implementation or can be customized to meet unique leadership needs— enterprise-wide or in specific functions and leadership teams. ChangeMap delivers practical, actionable strategies that leverage our proprietary behavior-based change model. Leaders will know what to do, what to avoid and what to ask. Using a consistent language and framework, they will have powerful tools and techniques

for navigating present and future change more effectively.


ChangeMap™ for Employees is an interactive workshop that focuses on individual contributors and how to successfully navigate organizational change. Based on LHH’s Behavior-Based Model, the course focuses on the behaviors needed to maintain productivity and performance during times of uncertainty. The programs can be delivered as stand-alone, targeted toward a specific population, or in combination to provide an integrated, enterprise-wide solution.


Developing Personal Resilience is a highly interactive workshop designed for all employees, supervisors, and managers who must contribute to success during times of change. This workshop will help you and your teams learn how to remain effective in a world of work that is characterized by constant change and uncertainty. Participants will gain a useful framework in understanding resilience; gain helpful insights into their own ability to manage change and uncertainty; and learn how to bounce back from adversities better and stronger, and be able to perform at their personal best.


In Build Resilience and Agility, leaders will discover how to make sense of and strengthen their current resilience while examining the ways in which they can help team members build up their resilience. The session’s focus will help leaders increase their own agility so they can meet the challenges of their complex and dynamic environments while maintaining personal satisfaction, productivity, and engagement.